Improving Employee Health

Improving Employee Satisfaction Priority through Performance Control Matrix

The study addresses Performance Control Matrix (PCM) to determine service quality items of priority for improvement. Most businesses focus on customer satisfaction when undertaking surveys of satisfaction and dissatisfaction, while generally neglecting employee satisfaction. Therefore, this study develops an integrated model to improve service quality in Taiwanese finance industry employees. A ...

Trends In Employee Health Benefits

Trends In Employee Health Benefits

Trends In Employee Health Benefits

Trends In Employee Health Benefits